Privacy Policy

At Flexpoint Agency, privacy and security are priorities and there is a commitment to the transparency of the processing of personal data of our users/customers. This present Privacy Policy sets out how the collection, use and transfer of information from customers or other people who access or use our website is carried out.

By using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the Data Protection rules (LGPD, Federal Law 13.709/2018), the consumer provisions of Federal Law 8078/1990 and other rules of the applicable Brazilian legal system.

Thus, FLEXPOINT SISTEMAS FLEXÍVEIS, hereinafter referred to simply as "Flexpoint", registered with the CNPJ/MF under No. 12.957.716/0001-60, in the role of Data Controller, is bound by the provisions of this Privacy Policy.

Data Processing

Data processed by Flexpoint is received directly from customers. Only the data necessary for the provision of services are requested and processed for the purpose of contractual performance (contractual qualification, payment and contact).

The data submitted through the website forms will be collected and processed with the holder's consent, until the holder requests its unsubscribe.

Flexpoint respects the law and the fair use of private data collected to provide the service offered and in a transparent manner. Information related to the data subject will always be used only for the purpose for which it was collected. We value the quality of personal data. Therefore, it is necessary that the customer, or the controller, pass on true and current information.

All technologies used will comply with current legislation and the terms of this Privacy Policy.

Data collected and activities recorded may also be shared:

a) With competent judicial, administrative or governmental authorities, whenever there is a legal determination, application, requisition or court order;

b) Automatically in case of corporate changes, such as mergers, acquisitions and incorporations;

c) To perform services by contracting with Flexpoint, within the legitimate limits and purposes of the business.

Internally, the data collected is accessed only by duly authorized professionals, respecting the principles of proportionality, necessity and relevance for Flexpoint's objectives, in addition to the commitment to confidentiality and preservation of privacy under the terms of this Privacy Policy.

Data Storage

The collected data are kept, for reasons of law, court order, fraud prevention (art. 11, II, "a" of the General Data Protection Law "LGPD"), credit protection (art. 7, X, LGPD ), solution of divergence, maintenance of security, business history and other legitimate interests, in accordance with article 7, item IX of the LGPD. After the deadline and the need, they will be excluded using safe disposal methods, or used anonymously for statistical purposes.

The collected data will be stored on secure servers in the cloud (cloud computing).

Flexpoint does not store sensitive credit card data used to pay for services provided.

International Data Transfer

Flexpoint may carry out the international transfer of data for cloud storage and for the execution of contracts, respecting the purpose for which the data is collected, seeking to ensure that the destination, the means of transfer and the processing agent observe the same level of assurance provided for in applicable data protection legislation, as well as compliance with any binding rules approved by regulatory bodies.

Right of holders

The holder has the right to request confirmation of treatment, access to processed data, correction of erroneous information, anonymization, blocking or deletion of data, revocation of consent, portability to another supplier and information on how the sharing of personal data is carried out .

Requests from holders should be sent to the email:, which will be answered, after authenticity has been verified, directly to the holder or attorney-in-fact, within 30 (thirty) days, always respecting the company's commercial and industrial secrets.

For purposes of auditing, security, fraud control and preservation of rights, we may keep the data record history of the holder for a longer period in cases that the law or regulatory norm so establishes or for the preservation of rights.

In case of impossibility to comply with the holder's request, especially in cases of request to delete personal data, the Holder will be duly informed, by means of a clear and complete statement.


To facilitate the use of the website, "Cookies" are used. Cookies are small pieces of data stored on your computer's hard drive by your browser and which are necessary to use the website. They allow a Digital Platform to memorize information about a user's visit, their preferred language, their location, the recurrence of their sessions and other variables that Flexpoint considers relevant to make the experience much more efficient. These Cookies will also be used to help determine the usefulness, interest and number of uses of the website, allowing for faster and more efficient navigation and eliminating the need to repeatedly enter the same information.

It is possible to prevent cookies from being stored on your hard drive and/or eliminate them in the settings of internet browsers, the user can change the settings to block the use of Cookies or alert you when a Cookie is being sent to your device .

After authorizing the use of Cookies, the user can always disable part or all of our Cookies, by disabling cookies, it may prevent some web services from working correctly, affecting, partially or totally, navigation on the website.

Google Analytics: A web analytics service provided by Google, Inc. ("Google"). Google Analytics uses a specific form of "Cookies", ie text files, which are stored on your computer and allow the analysis of your use of the website. The information generated by the Cookie about your use of the website will be transmitted and stored on a Google server.

Google Adwords and Facebook Ads: These are analysis and conversion tracking services. Here's how it works: When a user clicks on an ad displayed by Google or Facebook, it stores a Conversion Tracking Cookie (a "Conversion Cookie") on the user's computer hard drive. These cookies expire within 180 days and do not allow the user to be personally identified. When visiting certain pages on the website, Flexpoint and Google or Facebook are able to recognize that the user has clicked on the ad and was redirected to that page. The information obtained through Conversion Cookies is intended to create statistics for customers who use conversion tracking. Through these statistics, it is possible to find out the number of users who clicked on the ad displayed by Google or Facebook who accessed the page marked by the conversion tracking tag.

With the Remarketing function, Flexpoint can reach users who have already visited the site. For example, Flexpoint may present an advertisement to target groups who have already shown an interest in our products or services. Based on a series of information, Google or Facebook finds potential new customers for marketing purposes whose interests and characteristics are similar to those of our website users. Remarketing of the specific target group is then carried out through the combined use of Cookies, such as Google or Facebook cookies.

For more information about the terms and conditions of use and data privacy relating to Google AdWords, visit:

Facebook Ads Privacy Policy:

For more information on setting cookies:

Customer testimonials

Flexpoint may use testimonials on its website pages that contain information such as customer names and titles. flexpoint obtains the consent of each customer before posting any testimonials.

Information Security

Flexpoint has appropriate measures in place to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of the personal information.

In the event of a security incident being detected, flexpoint will adopt the internal measures that have already been passed on with employees and when it understands that there is a risk of relevant damage to the data subject, it will communicate to the data subject, informing the measures to resume data security.

We also have the owner to report a possible incident that he is aware of, informing us as soon as possible by contacting:

Legal provisions

We do not use any type of automated decision that impacts the user.

flexpoint may update the Privacy Policy at any time, according to the purpose or need, such as for the adequacy and legal compliance of a provision of law or regulation that has equivalent legal force, notifying the holder of the update.

If you have any questions about the collection and processing of your personal data by flexpoint, you can send your questions or complaints by sending an email to:

Data da última atualização: 14 de dezembro de 2021.

"Privacy, as important as eating, sleeping and praying."

"Privacy is a fundamental human right that people have. And we will do everything in our power to maintain that trust."

"Privacy isn't about having something to hide. It's about having something to protect. And that something is who you are. It's something you believe in. It's who you want to become. allows you to share with the world who you are on your own terms."